Video Relay Service (VRS)

Did you know that Deaf and Hard of Hearing children and youth under the age of majority can register for a Video Relay Service (VRS) number in Canada?

Yes, in fact, a Deaf child under the age of majority can register to use SRV Canada VRS with the written authorization of their Parent or Legal Guardian. Registration occurs in the SRV Canada VRS app, so you must download the app first. To get started, go to and scroll to bottom of page and click on the icon of the app you’d like to install. Then, as part of the registration process, you must indicate you are registering a Deaf child who is under the age of majority. By doing so, we will automatically email a Parental Consent form to the email address provided in the registration form.

If you have any questions, the Customer Service can help you and your child learn how to enjoy using VRS :

Here are some VRS Fun Facts.

Also, come and join our FB Group to keep up with Canada VRS’ news!